Jan 10, Step in brackets is for category view, if you are looking at a bunch of icons skip this step. Quit Disk Utility and restart your Mac. HP encountered an error while trying to scan your product. BB code is on. We are unable to determine your warranty status for the product and serial number provided. Asia Pacific and Oceania.

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This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.

HP Technical Support, Help, and Troubleshooting | HP® Customer Support

Or, view all available drivers for your product below. Jan 8, 6: I tried plugging the usb cable directly in the macbook but then everything just goes haywire. Let HP identify scannerr out-of-date or missing drivers and software How does HP use product data collected with this service?

Recent Drivers  SELPHY CP500 DRIVER

Unable scannwr determine warranty status. Javascript is disabled in this browser. HP Download and Install Assistant makes it easy to download and install your software.

Reply Helpful Thread reply – more options Link to this Post. Let me know how it goes. Sep 1, 8: Copyright -Tech Support Forum. Also when I run the hp update software the outcome is that I am up to date and there scamner no patches or updates to apply.

One or more of the values entered is not permitted. What exactly do you mean? User Tag List Hp photosmart c scanning problem This is a discussion on Hp photosmart c scanning problem within the Printer Support forums, part of the Tech Support Forum category. Product has been exchanged: Make sure and repair disk permissions after you do this.

Do a get info on it from the File menu. Please keep an eye on this thread and inform us of any progress with the scanning of the C as it may help this poster solve their problem. Operating System – Windows 7, Windows 8, Windows 8.


Just download and install. Did you get any errors messages? Thank you for your patience. Select your operating system and version.

No need to start your own thread as you’re dealing with scanning on the same identical printer. Search this Thread Advanced Search. Select an operating system and version to see available software for this product.

HP Photosmart C4200 All-in-One Printer series

Is my Windows version bit or bit? Looks like HP needs to update bp scanner drivers for OS Please wait while we process your request.

I’ll try it again. Please make a different selection, or visit the product homepage. User profile for user: Solution and Diagnostic Data Collection.